Women & Youth Future Assist (WYFAO) is a non-profiting, non–governmental and non–political organization that is mainly involved in humanitarian and developmental activities and serves the people in need. WYFAO was founded back in 2016 by a group of young Afghan professionals with high spirit of helping and shaping lives in Afghanistan. WYFAO was established to play a prominent role in addressing the actual needs of poor people and enable all Afghans speak for their rights and have an enabling environment for their development and prosperity.

Job Summary: The organization’s information and communications technology infrastructure must be optimized and maintained by the ICT Officer. This role involves ensuring the reliability and security of IT systems, troubleshooting technical issues, and providing support to users.

Roles & Responsibilities

1. System Administration:

• Managing and maintaining the organization’s servers, networks, and IT infrastructure is the first step in system administration.
• Keep an eye on system security, backups, and performance to guarantee data integrity.

2. Technical Support:

• Provide end-users with technical support, including hardware and software problems.
• Quickly respond to and handle IT support tickets.

3. Software and Hardware Management:

• Installing, configuring, and updating operating systems and software.
• Keep track of the IT equipment you have and make sure it’s working properly.

4. Network Management:

• Configure and manage network devices, such as routers, switches, and firewalls.
• Troubleshoot network issues and optimize network performance

5. User Training:

• Provide training to staff on IT tools, software, and security best practices.
• Promote IT literacy and awareness within the organization

6. Data Management:

• Manage data storage, backup, and recovery procedures to safeguard critical information.
• Ensure compliance with data protection and privacy regulations.

7. Procurement and Vendor Management:

• Assist in the procurement of IT equipment and services.
• Manage relationships with IT vendors and service providers.

8. Documentation:

• Maintain up-to-date documentation of IT systems, configurations, and procedures.
• Create user guides and manuals as needed.

Experience/ Education.

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Proven experience in IT administration, support, or a similar role.
• Strong knowledge of IT systems, networking, and cybersecurity.
• Proficiency in relevant software and technologies.
• Excellent problem-solving and communication skills.

Language Requirements:

• Proficiency in written and spoken English, Dari and Pashto.

PSEA Applicable

(Women and Youth Future Assist Organization) has zero tolerance for Sexual Exploitation and Abuse of beneficiaries.  Protection from Sexual Exploitation and Abuse (PSEA) is everyone’s responsibility and all staff are required to adhere to the Code of Conduct, which enshrines the principles of PSEA, at all times (both during work hours and outside work hours).  Familiarization with, and adherence to, the Code of Conduct is an essential requirement of all staff, in addition to related mandatory training.  All staff must ensure that they understand and act in accordance with this clause.

Please submit CVs and Cover Letters outlining why you are interested in the position and how your skills and experience match the skills, qualifications, and competencies required for this position. Applicants who meet the qualification and requirements for the mentioned position will be selected on a rolling basis, with the last date for applications being 07  Oct 2023, midnight.

Please follow the below link and fill out the form completely.

https://forms.gle/jKX3p9y5Fkwx3UZX8

https://forms.gle/jKX3p9y5Fkwx3UZX8